Samskrita Surabhi - Privacy Policy

Privacy Policy

Privacy Policy

Welcome to Samskrita Surabhi (“we”, “us”, “our”). We value your privacy and are committed to protecting the personal information you share with us when you use our website samskritasurabhi.com and associated services (including our online school portal).

1. Information We Collect

  • Personal Information: information you provide directly such as name, email address, phone number, postal address, date of birth, profile details, educational details and other registration fields.
  • Account Credentials: username and password used to access the student/teacher/admin portal.
  • Payment Information: payment method details when you enroll in paid courses (payments are processed by third-party payment gateways — we do not store full payment card data on our servers).
  • Usage & Technical Data: IP address, browser type, device identifiers, pages visited, session timings, referring/exit pages and other analytics information.
  • Communications: contact & correspondence records (support requests, email communications, feedback).

2. How We Use Your Information

  • To provide, operate and maintain our services and the online learning portal.
  • To manage user registrations, course enrolments, certificates and academic records.
  • To process payments and refunds through third-party payment processors.
  • To communicate administrative notices, updates, course-related information and promotional materials (where you have consented or where permitted by law).
  • To improve and personalize our website, content and offerings, and to analyze usage for performance and security.

3. Legal Basis for Processing (where applicable)

Depending on your location and applicable law, we process personal information on one or more of the following bases: to perform a contract, to comply with legal obligations, with your consent, or for our legitimate business interests (for example, to operate and secure our services).

4. Sharing & Disclosure

  • We do not sell or rent your personal information to third parties.
  • We may share data with:
    • Service providers and vendors who perform services on our behalf (hosting, email services, analytics, payment processors).
    • Authorized faculty and administrative staff for academic purposes.
    • Law enforcement, regulators or other parties if required by law or to protect our rights and users’ safety.

5. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure or destruction. Passwords are stored using secure hashing. Please note that no system can be guaranteed 100% secure, particularly with respect to information transmitted over the internet.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to provide and improve the website, remember your preferences and gather analytics. You can disable cookies in your browser settings, but some features may not function correctly after doing so.

7. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce our agreements. Retention periods vary based on the type of data and legal requirements.

8. Your Rights

Where applicable, you may have rights to access, correct, update or delete your personal data. You may also be able to request restrictions on processing, object to certain processing, or request data portability. To exercise your rights, contact us using the details below. We will respond in accordance with applicable law.

9. Children’s Privacy

Our services are intended for persons aged 13 years and above. We do not knowingly collect personal data of children under the age of 13 without parental consent. If you believe we have collected such information, please contact us to request deletion.

10. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. Please review their privacy policies separately.

11. International Transfers

If we transfer your personal information to other countries for processing, we will take steps to ensure that such transfers comply with applicable law and that appropriate safeguards are in place.

12. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy, please contact us:

Email: samskritasurabhi64@gmail.com
Phone: +91 98420 15786 / +91 93827 45796

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.